About the Client
Loudoun Water provides drinking water and wastewater services in Loudon County, Virginia, about 45 miles from Washington, D.C. The county ranks among the fastest-growing counties in the United States. Loudoun Water has picked up lots of new customers thanks to the area’s spectacular growth. This has been both a blessing and a problem. The utility increased revenues but its warehouse has to now stock many more spare parts to service Loudoun Water’s assets. The agency turned to Innovapptive and mInventory for help.
Key Challenges:
- Reliance on a paper-based system
- More items and materials to process
- Lack of barcoding
- Staffing shortfalls
- Processes didn’t mesh with SAP
- SAP Materials Management underutilized
Benefits Realized
- 30% acceleration in goods receipt process time
- 50% increase in accuracy
- 40% decrease in unplanned goods issue time
- 50% reduction in cycle count times