About the client
The customer is the largest utility company that owns and operates a premium portfolio of electricity, gas and water transportation assets across the east coast of Australia. With $10.5 billion worth of major utility infrastructure, the company supplies millions of households and businesses with these essential services every day. Millions of Australians rely on the customer to deliver their gas, water, and electricity — all day, every day.
Key Challenges:
- Need of mobile solution for managing Plant maintenance within its SAP landscape
- Time-consuming manual process of executing work orders in the field
- Unnecessary Inventory costs, unexpected machines failures and shutdowns
- Eliminate legacy system’s shortcomings & reduce errors
- Ability to leverage existing investments in SAP
Benefits Realized:
- Reduction in processing time of goods receipts by up to 70%
- Reduction in processing time of cycle counts by up to 20%
- Improvement in same day goods receipts by up to 90%
- The Zero Paper solution eliminated their need for paper-bound process management