Privacy Policy

The contents of www.innovapptive.com are protected by all copyright laws and are the property of Innovapptive Inc. All brand, product, service, or trademark names are property of Innovapptive Inc., unless otherwise noted. You may not copy, modify, republish, or distribute in any manner the material on this site, including text, code, and/or graphics.

PLEASE READ THIS FOLLOWING TERMS AND CONDITIONS CAREFULLY BEFORE ACCESSING OR USING OUR WEBSITES (Collectively, “SITE”). BY ACCESSING OUR SITE YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS AND ACKNOWLEDGE YOU HAVE REVIEWED OUR PRIVACY POLICY. IF YOU DO NOT WISH TO BE BOUND BY THE TERMS AND CONDITIONS YOU MAY NOT ACCESS OR USE OUR SITE.

WE MAY USE COOKIES, WEB BEACONS, PIXELS, SESSION REPLAY SOFTWARE AND OTHER TRACKING TECHNOLOGIES (collectively “COOKIES”) ON OUR SITE. WE USE COOKIES TO SERVE YOU WITH TARGETED ADVERTISING, TO COLLECT AND PERFORM DATA ANALYTICS REGARDING YOUR USE OF THE SITE, TO RECORD HOW YOU INTERACT WITH OUR SITE, AND TO OPERATE OUR SITE. WE ALSO SHARE PERSONAL INFORMATION AND OTHER INFORMATION WE COLLECT THROUGH USE OF COOKIES ON OUR SITE AND YOUR USE OF OUR SITE WITH OUR THIRD PARTY ADVERTISING, ANALYTICS AND OTHER BUSINESS PARTNERS, WHICH ENTITIES MAY USE YOUR PERSONAL DATA FOR THEIR OWN PURPOSES AS WELL AS TO PROVIDE US WITH ACCESS TO THEIR TECHNOLOGIES.

ONLINE CHAT

IF YOU HAVE A QUESTION ABOUT OUR PRODUCTS, A PREVIOUS ORDER, OR OTHER INQUIRY, YOU CAN USE OUR SITE CHAT FEATURE TO CONTACT US. WE USE A THIRD-PARTY SERVICE PROVIDER TO PROVIDE THE ONLINE CHAT FEATURE. THE THIRD-PARTY SERVICE PROVIDER RECORDS AND HAS ACCESS TO OUR CHATS TO HELP IMPROVE YOUR USER EXPERIENCE. PLEASE DO NOT PUT SENSITIVE INFORMATION INTO THE CHAT.

INTRODUCTION

Innovapptive Inc., including its controlled subsidiaries and affiliates, (collectively “Innovapptive”) is committed to protecting your privacy. This Policy details the steps we take to protect your personal information when you visit our Site or use an online application that contains a link to this policy. This policy also covers information we receive when you contact us (e.g., to submit a comment or query or to seek support with one of our products or services). It describes the personal information that we collect, the purposes for which we use such information and your choices regarding our use of it. The steps we take to protect your personal information and how you can review and correct your personal information are also covered here.

For purposes of this policy, “personal information” means information that identifies a particular individual, such as name, postal address, email address or phone number. When other information, such as email newsletter choices, product purchases or consumer product preferences, is associated with personal information, this other information also becomes personal information.

DATA COLLECTION

When visiting our Site, you are not required to provide any personal information. Innovapptive relies on consent or other lawful principles established for data collection under applicable laws. Therefore, you have the option to abstain from providing personal information when visiting publicly available portions of the Site. However, when registering for an event, subscribing to receive Innovapptive’s marketing materials, when purchasing or using Innovapptive’s products or services or in other circumstances, you may be required to provide some or all of the personal information listed below. If you have provided Innovapptive with your personal information, you may request from Innovapptive access to, correction of, blocking of and/or deletion of your personal information in line with applicable data protection laws. You may also withdraw your consent for Innovapptive to process your personal information.

Innovapptive collects additional non-personal data as described in the subsequent section of this Notice (Additional Data Collection Activities).

Any data collected may be used in Innovapptive’s business to provide you the products we offer and to aid in Innovapptive’s sales and marketing efforts, and may result in you being contacted by Innovapptive. In some cases, contact information may be required for Innovapptive to create an account, enable delivery of materials requested on the website or to otherwise communicate with you. This may include: providing product or other requested information, making responses to inquiries, registration for Innovapptive events, and distributions for marketing purposes. You may also be able to register for Innovapptive services through the website.

For the purposes mentioned above, Innovapptive may collect the following personal data information you:

    • Full name
    • Company name
    • Company location
    • Position in company
    • Department
    • Billing information
    • Telephone number
    • Email address

To facilitate its sales and marketing efforts, Innovapptive may combine the personal information you provide with information that is not collected directly from you. Data not provided directly by you may be supplied by Innovapptive’s vendors that support its sales and marketing efforts. Innovapptive uses automated processing within its internal systems to optimize its sales and marketing activities.

We will retain your personal information as needed to fulfill the purposes for which it was collected. Personal information collected under this Policy is retained as long as you continue to interact with Innovapptive’s Sales and Marketing Teams or we have a legitimate business interest to retain your data.

ADDITIONAL DATA COLLECTION ACTIVITIES (AUTOMATIC INFORMATION)

Innovapptive automatically receives and records information about the use of the Site either directly or through the use of Cookies. This may include IP addresses, your browser type, operating system version, language settings, which locally installed Innovapptive applications you use (if any) and how you use them, the web page you were visiting immediately prior to visiting our Site, pages of our Site that you visited, the time spent on those pages, information you searched for on our Site, access times and dates, and other statistics. This data is not combined with personal information collected directly from you.

Innovapptive utilizes Cookies on its Site. Innovapptive uses IP addresses to help diagnose problems and to administer the Innovapptive Site. When you visit our Site, we recognize only your domain name and not your e-mail address. We will see your e-mail address only if you provide it or send us an e-mail message.

Innovapptive does not ask you for, access or track any location based information from your device. If Innovapptive wishes to do so in the future to enhance our Site, Innovapptive will specifically ask your permission.

As stated above, the collection of personal information is not required for accessing this Site. However, Innovapptive collects the additional data for the maintenance and optimization of its Site.

COOKIES, PIXELS, WEB BEACONS, SESSION REPLAY AND OTHER TRACKING TECHNOLOGIES.

Cookies: Cookies are text files containing small amounts of information which is downloaded to your hard disk or to your browser’s memory when you visit our Site. Cookies are useful because they help arrange the content and layout of our Site and allow us to recognize those computers or other devices that have been to our Site before. Cookies do many different jobs, such as allowing our Site to remember your preference settings and helping us to enhance the usability and performance of our Site and your experience using them.

Web Beacons: Our Site also may contains electronic images known as web beacons – sometimes called single-pixel gifs – that allow us to count the number of users who have visited specific pages. We may include web beacons in promotional e-mail messages or newsletters in order to determine whether messages have been opened and acted upon.

Cookie categories

The types of Cookies that may be used on Innovapptive’s Site can be put into 1 of 4 categories: Strictly Necessary, Performance, Functionality & Profile and Advertising.

1. Strictly Necessary Cookies
These cookies are essential, as they enable you to move around our Site and use its features, particularly in connection with information searches and order placement. Without these cookies, services you have asked for cannot be provided. These cookies do not gather information about you that could be used for marketing or remembering where you have been on the internet. An example of a strictly necessary cookie is a “shopping basket cookie,” which is used to remember the products that you wish to purchase when you add products to your shopping basket or proceed to checkout.

2. Performance Cookies
These cookies collect information about how you use our Site, for example which pages you visit).

3. Functionality & Profile Cookies
These cookies allow our Site to store information that you provide such as your site language preferences and to store technical information useful for your interactions with our Site. For instance, they remember your user ID and elements of your user profile. They also ensure that your experience using the Site and Innovapptive’s marketing efforts are relevant to you. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymous and they cannot track your browsing activity on other websites.

Without these cookies, a website cannot remember choices you have previously made or personalize your browsing experience. For example, we use a cookie to store your language preferences, which allows us to present you with product search results in the correct language, and we use a cookie to store your choice about the appearance of the cookie information banner that we display on our Site. This cookie will help us remember your choice about the appearance of the cookie information banner when you subsequently visit the same site where you made your choice about the banner and any other Innovapptive Site with the same domain or the same top level domain.

4. Advertising Cookies
These cookies may be used to deliver advertisements that are more relevant to you and your interests. They may also be used to limit the times you see an advertisement as well as help to measure the effectiveness of the advertising campaign. Although these cookies may track your visits to other websites, they do not usually know who you are.

Without these cookies, online advertisements you encounter will be less relevant to you and your interests. 

We use Cookies on our Site to learn more about how visitors navigate the Site, to serve targeted advertising and to operate the Site. We also share the information we collect through the use of Cookies on the Site with third party partners who use that information to serve you targeted advertising, to provide us with analytical information, to help us improve the Site, to make sure it is easy to use, and to develop content that is both interesting and customized. For instance, we use the following analytics tools:

  • Google Analytics. We use Google Analytics on our Site to provide us information about your use of our Site (including your IP address). You can learn more about how Google collects and uses your personal information and data by visiting "How Google uses information from sites or apps that use our services" located at google.com/policies/privacy/partners/, or any other URL that Google may provide from time to time. We use the information in Google Analytics to evaluate your use of our Site and to compile reports on Site activity. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. You may opt out of web analytics using Google Analytics by installing these tools on your computer Google Analytics Opt Out Link.

  • HubSpot Analytics. We use HubSpot Analytics to assist us in understanding how the Site is used. HubSpot Analytics utilizes various tracking technologies to generate information we select about your use of our Site, which may include information about Site or online services visited before a device accesses the Site, metrics about the performance of our Site, and information about how devices access our Site. You can learn more about HubSpot’s practices with respect to processing personal information by reviewing their privacy policy, available at HubSpot Privacy Policy.

Targeted Advertising and Session Replay Tools

We use service providers and other third parties to serve you customized email and targeted advertising. These are used to serve targeted ads based upon your prior visits to the Site. These partners may place and store Cookies on the devices you use to access our Site and collect information including your browsing behavior, referring sites, and your response to advertisements. For instance, we use the following targeted advertising and session replay tools:

  • Microsoft Ads. We use advertising services by Microsoft to display advertisements to you and to measure the success of our advertisements. If you click on one of our advertisements run by Microsoft Advertising or use our Site, Microsoft may place cookies on your device. To learn more about Microsoft's privacy practices, please refer to Microsoft’s Microsoft Privacy Statement – Microsoft privacy. Microsoft allows you to opt out of tracking associated with Microsoft Ads by visiting Microsoft account | Privacy.

LinkedIn Ads. We may use LinkedIn Ads to display advertisements and to track when you have visited or used the Site. If you click on a LinkedIn Ads advertisement, LinkedIn Ads stores a cookie on your device that is used to track the number of individuals who click on a LinkedIn Ads advertisement and are forwarded to the applicable Site. To learn more about LinkedIn’s privacy practices, please refer to their privacy policy, available here. LinkedIn Privacy Policy LinkedIn allows you to opt out of tracking associated with LinkedIn Ads. You may opt-out here Ads unsubscribe or LinkedIn Ads settings | LinkedIn Help.

  • X Advertising and Conversion Tracking. We use the analytics and advertising services of X to provide you with personalized advertising and measure the success of our advertising campaigns. We provide X with certain personal information such as email addresses, cookie IDs, device IDs, or phone numbers. To learn more about how X uses your personal information, please visit the X Privacy Policy. You can learn about your advertising and opt-out options on the X platform by visiting Your privacy options for personalized ads | X Help
  • Session Replay. We have implemented and may use session replay software offered by Microsoft Clarity. The session replay software allows us to collect information about how you navigate and use our Site. Microsoft Clarity collects information including date and time you visited the Site, mouse clicks, mouse movements, keystrokes and text input (sensitive PII data is masked), scrolling, webpage or content loading times and site errors. Other Personal Information Microsoft Clarity collects includes IP addresses, browser information, device IDs, and operating system. Additionally, Microsoft collects or receives Personal Information from us to provide Microsoft Advertising services. For more information about how Microsoft collects and uses your Personal Information , visit the Microsoft Privacy Statement – Microsoft privacy.

Your Privacy Choices

We offer several ways for you to control how your personal information is collected, used, or shared:

  1. Update Your Personal Information. You can update your personal information by accessing your account or contacting us using the information below.
  2. Delete Your Account. If you no longer wish to use the services or access your account or account information, you may request us to delete your account by contacting us using the information below. This will result in full, permanent deletion of your account and associated information such as the photos stored in your account. We will not be able to recover your account after it has been deleted.
  3. Update Your Browser Settings. Most browsers automatically accept Cookies. You can disable this function by changing your browser settings, but disabling Cookies may impact your use and enjoyment of the Site. You cannot disable all Cookies, such as Cookies that are essential to the functioning of the Site. You can manually delete persistent Cookies through your browser settings.
  4. Change your Preferences. To change your preferences with respect to certain online ads and to obtain more information about ad networks and online behavioral advertising visit the National Advertising Initiative Consumer Opt Out page and the Digital Advertising Alliance’s Consumer Choice Tool. Please note that even if you opt-out of receiving interest-based advertising, you may still receive advertisements, but they will be more general in nature. In addition, the electronic device you use to visit our Site may offer relevant privacy settings; please see the device settings for details.
  5. Opt out of Our Marketing Messages. If you sign up to receive marketing communications and materials, you consent to receiving such communications at the location or contact information you provide.

1)         Email. If you no longer wish to receive email marketing messages from Innovapptive, you should use the “unsubscribe” option that can be found in each marketing email we send, or contact us using the information below. Within 10 days of receipt of your unsubscribe request, we will remove you from our distribution list unless you resubscribe.

2)         Text. You may elect to receive SMS and MMS text messages from us. When you sign up to receive SMS and MMS text messages, we will send you promotional offers and other information. To the extent, you voluntarily opt to have SMS and MMS notifications sent directly to your mobile phone, we receive and store the information you provide, including your telephone number or when you read a SMS or MMS text message. You may opt out of receiving SMS and MMS text messages at any time by replying “STOP.”

3)         Phone. You may request that we remove you from our telephone marketing list and refrain from sharing your telephone number with third parties by contacting us using the information provided below.

Do-Not-Track Signals and Similar Mechanisms

Some web browsers may transmit “do-not-track” signals to the sites with which the user communicates. Because of differences in how web browsers incorporate and activate this feature, it is not always clear whether users intend for these signals to be transmitted, or whether they even are aware of them. There currently is disagreement, including among participants in the leading internet standards-setting organization, concerning what, if anything, websites should do when they receive such signals.

Innovapptive currently does not take action in response to these signals. If and when a final standard is established and accepted, Innovapptive will reassess how to respond to these signals.

DISCLOSURE OF YOUR PERSONAL INFORMATION

Innovapptive may share personal information with its affiliates and with service providers working on our behalf as necessary to complete your requests and to provide you Innovapptive products and services. These service providers have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. We may also share personal information when required by law or to respond to legal process. Innovapptive, its affiliates, and/or the service providers may be located in countries that are not considered to provide an adequate level of data protection as established by the European Data Protection Directive (95/46/EG) or the General Data Protection Regulation ((EU) 2016/679) (GDPR), including the United States. Where required under applicable law, Innovapptive will implement appropriate measures to secure the data transfers in accordance with applicable data protection laws. Such measures may include use of the Model Clauses or the Privacy Framework.

COMMUNICATIONS

Registration is not required to gain access to the Site, but there are portions of the Site that require a password. Do not reveal your password to other parties and please remember that the software is case sensitive.

SECURITY

Innovapptive uses standard industry measures to ensure the security of any personal information you provide. Unfortunately, there is no guarantee that information transmitted over the Internet is absolutely secure. Therefore, although Innovapptive takes reasonable measures to protect your personal information, we cannot guarantee the security of your transmissions and you do so at your own risk. After transmission, we will use industry standard measures to secure your information.

CHILDREN’S PRIVACY

Innovapptive encourages parents and guardians to take an active role in their children’s online activities. Our Services are not aimed at people under 18 and Innovapptive does not knowingly collect personal information from children without appropriate parental or guardian consent. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under age 13 without verification of parental consent, we take steps to remove that information from our servers.

INNOVAPPTIVE CUSTOMERS

Innovapptive may also collect personal information from customers as required to provide support and delivery of Innovapptive products and services. If you have an agreement in place with Innovapptive for specific Innovapptive products or services, that agreement takes priority over this Policy; a customer’s use of Innovapptive or an affiliate’s products and services is governed by the terms of the contract between Innovapptive or an affiliate and the customer.

UPDATES TO THIS PRIVACY POLICY

Innovapptive may update this Privacy Policy from time to time. If we modify this Privacy Policy, we will post the revised version here. We may also provide notification of material changes by other means such as posting a notice on our website.

CONTACT US

Innovapptive, Inc.

World Headquarters

24 Greenway Plaza, Suite 1501

Houston, TX 77046

Telephone: +1 – 844 – 464 – 6668

Email: info@innovapptive.com

Revised:  February 11, 2025